The CCPA ordered Ola to remove its advance tipping feature and imposed a fine.
The Central Consumer Protection Authority fined Ola Rs 10 lakh for its pre-ride tip feature. The regulator ordered the company to stop asking for extra payments before a ride. This practice was classified as 'Confirm Shaming' under the Dark Patterns Guidelines.
- The Central Consumer Protection Authority fined Ola Rs 10 lakh for its pre-ride tip feature.
- The CCPA classified the interface as 'Confirm Shaming' under the Dark Patterns Guidelines.
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