Apple is replacing iPhone Duo devices due to reported screen cracking issues.
Apple launched its first foldable phone, the iPhone Duo, in September, with a starting price of $2,000 and availability in New York, Beijing, and Singapore. The device features a 7.6-inch open and 5.4-inch closed screen, with a gear-like hinge and a lack of Face ID. Early users reported screen cracks within hours of use and visible white lines on the display. Apple has offered device replacements for affected units, and iFixit found structural issues in the hinge mechanism and damage clusters under the screen.
- Some iPhone Duo units have screens that are broken.
- Some buyers who purchased directly from Apple managed to get a device replacement.
- Some users reported the phone cracking after only a few hours of use.
- The iPhone Duo starts at a price of $2,000.
- iFixit found damage clusters below where a display cable crosses under the screen.
- iFixit provisionally gave the Duo a score of five out of ten.
- iFixit suggests the hinge mechanism's supporting width changes, indicating mechanical misalignment.
- Delivery times for the iPhone Duo extended until 2027.
- Speculation suggests a component inside the hinge could be putting pressure on the display.
- Francisco Jeronimo of IDC called Apple's replacement announcement a correct first step.
- Samsung experienced display problems with its first foldable phone in 2019.
- Apple allows developers to adapt applications to the iPhone Duo's new format.
- iFixit published a teardown of the phone showing how the foldable screen might push against a center bar.
- The iPhone Duo is the biggest change to the iPhone in years.
- The iPhone Duo was available in stores in New York, Beijing, and Singapore.
- The iPhone Duo's hinge consists of a gear-like central hinge and two different linking hinges.
- Repair of the internal screen outside of warranty costs US$999.
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