United Airlines bans AI agents from booking flights.

Updated 2026-11-12 · told from many outlets at once

United Airlines announced it will not allow personal AI assistants to book flight tickets. The airline cited concerns that AI assistants could expose personal information.

United will not allow personal AI assistants to book tickets on the airline.

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Outlets: CBS News, NZ Herald, TechCrunch, The Independent, The Verge

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